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Services
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Design Services
- SuperFloors employs full-time professional designers who assist homebuyers
with upgrade selections. These designers also work with the builders in
designing model homes.
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Field Technicians
- Field technicians pre and post inspect for job readiness and quality to
ensure that the job is being done correct the first time. These field
technicians also handle warranty issues.
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Job Coordinators
- Job coordinators professionally manage the process for the homebuilder and
homebuyer after the initial relationship is set up.
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Customer Service Department
- The customer service department fields and responds to all warranty and
repair calls by dispatching field technicians to satisfy issues. SuperFloors
service policy mandates that warranty and repair issues be resolved within 72
hours of the initial call.
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Scheduling Department
- The scheduling department professionally manages the scheduling of all
installations and ensures the timeliness of completed jobs.
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Installation Crews
- 200 Qualified Sub-Contract Crews. This pool of labor is the largest in its
respective markets and allows SuperFloors to respond to the seasonal surges in
business that the smaller operators cannot handle.
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